FAQ's

Yes, but the service agreements are only for 6 months.  The reason is because we had a customer decide to cancel after signing up for a routine service, but only taking one service.  This was not what we wanted to do, but we had to do this. Once you have done 6 months of service, you can cancel your service. All we ask is that you give us 30 days notice.  Our service agreements will include the pests that are covered, the prices and frequency.  If you have any questions, give us a call today and we will happy to answer them.

The cost depends on the service that is being performed.  Our cost for a routine spray treatments are based on the square footage of the structure, the location and the amount chemical is it going to take to take care of the problem.  The cost for rodent work is very hard to determine without inspecting the property.  Our inspection cost $75, but will be apply to any rodent that is done by us.  For bed bugs the price for use liquid chemical to treat them is dependent on the number of rooms in the entire house.  This is because the whole structure will need to be treated in order to resolve the problem.  The better option is to fumigate the house.  The price is based on cubic footage of the structure.

• Cash

• Check

• Credit Cards

• Venmo

• Bill Pay (Only with routine services)

Yes.  We provide warranties for our single service and maintenance plans.  Each service is covered for a certain insects.  A single service is covered for a single pest and a maintenance plans is covered for several different pests.

Eric The Bug Guy uses professional pesticides that have been approved by the Enviromental Protection Agency (EPA) and Department of Pesticide Regulations (DPR).  We use these pesticides according to label, which is the law.

Depends on the pest that we are treating.  Most services are completed without having to vacate the home or business, although there are some pests require a customer to vacate for up to 4 hours.

Depends on the weather.   If it is a warm or hot day, the pesticide normally take 15-20 minutes to dry. Our recommendation is once the ground is completely dry, the pets can go into the yard.

We are very careful and conscienious about our customers property.  There are some pesticides out there that do stain, but we try to stay away from those type of pesticides.

We use a special chemical that is non-repellent.  The reason for this is that ants can detect standard repellents,  like aerosol spray.  The non-repellent chemical will be carried down into the nest a kill colony, rather just the few on the surface.  Also, we use a sugar bait on the interior of the home or business in case that ants comes up from places that the non-repellent chemical can’t be sprayed.

The chemical we use is a 2 part chemical……one part is a knock down and the other part is a residual.  Also, we will use a special broom called a webster to remove the reachable spider webs.  The reason we do this to monitor the spider activity and deter the spiders away.

Bed bugs leave black marks on your bed sheets and the seam of the mattress. Also you will normally have multiple large bites on you.

Pest Identification.  If don’t know what kind of bug you have, it makes it very difficult to get rid of pest problems. Eric The Bug Guy is very knowledgeable in pest identification and creating a customize pest control solution to resolve your pest problems.  Most common pests can be identified by looking in our “Pest ID” page, so click on the link below to look to Pest ID page.

Pest Identification Webpage

If for some reason you can’t find it on out webpage, we can identify your pest in person.  Here are a few tips for preserving a pest before identification:

• Put the pest in a plastic bag or use a piece scotch tape for capture it.

• Don’t spray any chemicals on the pest unless you know which ones work best.

• Don’t place the pest sample in the sun for too long.

There are many factors to selecting the right pest control plan for you.  Some pests, like spiders require more fequent services, where other pest don’t require as many.  This is why we offer customize pest control plans.  Another factor might be money.  The more frequent the service the more it cost.  Lastly, some people want the most services as possible to keep the pests away.